TRAVELLING

Comfort and Safety During Your NewDoggy’s Travel Journey

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At NewDoggy, we strive to ensure that your dog’s travel experience is marked by comfort and safety, no matter the travel method chosen. Whether your pet is flying, being transported by road, or traveling with a nanny, we prioritize their well-being. We understand that pets are family, which is why we ensure they are well taken care of during their journey. We guarantee that pets are provided with water, comfortable spaces, and a clean environment. If the trip exceeds 8 hours, feeding is included, and every 4-6 hours, the space is cleaned to ensure a pleasant environment for your pet.

Shipping Methods

Three reliable methods transport 

NewDoggy offers three main shipping methods for transporting your pet, each designed to ensure their comfort, safety, and timely arrival. Below, we provide detailed information on each option, including the specifics of each travel method and what you can expect during the journey.

Manifested Live Animal Cargo

A safe and reliable air travel option

When your dog is traveling via air, one of the most reliable methods is through Manifested Live Animal Cargo. This means that your pet will be transported as live cargo, ensuring all necessary care and safety measures are taken.

Key Information for Air Travel:

  • Safe and Secure Flight Conditions: Your pet will travel in a cargo unit. Airlines provide dedicated, climate-controlled, and pressurized compartments designed to keep canine passengers comfortable and safe throughout the flight. These specialized cargo areas maintain a stable temperature and air pressure, ensuring that your NewDoggy is in a secure and soothing environment. Unlike common misconceptions, these compartments are not the same as regular cargo holds; they are designed specifically for live animals, with regulated airflow and controlled humidity levels.
  • Airline-Approved Crates: Every NewDoggy travels in a brand-new, airline-approved crate that meets all safety regulations. These crates are spacious enough for your puppy to stand, turn around, and lie down comfortably. They also provide proper ventilation and security, preventing unnecessary stress or discomfort during transit. The sturdy construction ensures that your puppy remains safe, even in the unlikely event of turbulence or delays. Each crate is lined with absorbent paper to keep your puppy clean and dry. Since choosing the right travel crate is essential for your pet’s safety and comfort, we have a dedicated page on our website that provides detailed guidelines on airline-approved crates, including size requirements, material specifications, and airline regulations. For more details, please visit our Airline-Approved Crates Guide.
  • Flight Duration and Routing: At NewDoggy, we work to minimize flight times for your pet, ensuring they are in the air for as short a period as possible. We choose reputable airlines that are experienced in animal transport, such as Lufthansa, and in cases of layovers, we coordinate with pet hotels to ensure the safety and comfort of your dog during transfers.

Lufthansa Cargo

KLM Cargo

Road Delivery

 

A direct, land-based transporting option 

For those who prefer a more direct, land-based method, NewDoggy offers Road Delivery. This method is ideal for transporting pets across Europe and allows us to deliver your dog right to your door.

Key Information for Road Delivery:

  • Licensed Transporters: We use licensed carriers authorized to operate within Europe, ensuring that the entire journey adheres to European regulations for animal transport. Occasionally, we partner with professional delivery companies such as ExpressPuppy.com to provide safe and efficient transportation.
  • Comfort and Safety: Your dog will travel in a climate-controlled vehicle, whether it is heated or air-conditioned, depending on the season and destination. Just as with air transport, the crate size is a critical factor to ensure your dog’s comfort.
  • We offer door to door delivery service to a wide range of countries across Europe:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Liechtenstein, Monaco, Netherlands, Norway, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Serbia, Spain, Sweden, Switzerland, United Kingdom

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Nanny Delivery

 

 

Personalized, hand-delivery service.

For the most personalized experience, NewDoggy also offers Nanny Delivery or in other words Hand Delivery. This service is ideal for dogs under 8 kg, as they travel onboard the aircraft with a dedicated nanny who will take care of them throughout the journey.

Key Information for Nanny Delivery:

  • Traveling with a Nanny: Dogs weighing up to 8 kg can travel in the cabin, while larger dogs will be checked in as cargo. A trusted nanny will accompany your dog throughout the entire trip or a portion of it. Our nannies are experienced professionals who have been working with pets for many years, and their passion for animals is what sets them apart.
  • Nanny Responsibilities: The nanny will handle all aspects of your dog’s journey, including paperwork, customs clearance, and any other necessary formalities. They will ensure your dog is well cared for, from feeding and checking hydration levels, to adjusting crate bedding and providing attention and comfort throughout the flight to help ease any travel anxiety. Regular monitoring and care make a significant difference in making sure that your puppy arrives happy and stress-free.
  • Trustworthy Caregivers: At NewDoggy, we only work with reliable, experienced individuals who treat pets like their own family. Our nannies are dedicated, and their care goes beyond just a job—they are passionate about ensuring your pet’s well-being.
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Strict Regulations for International Pet Travel

Complying with international travel rules

Each country and airline has its own set of strict regulations for international pet travel, and compliance with these rules is essential for guaranteeing a smooth journey for your dog. When preparing for travel, we make certain that every dog has the correct vaccinations and health certificates required by the destination country. This attention to detail minimizes the risk of any issues at customs or during transit.

What to Expect Upon Arrival

Bringing a new pet home is an exciting experience, and ensuring a smooth transition is essential for their well-being. Here’s what to expect and how to help your new companion settle in comfortably.

Important Preparations

  • ISO Standard Microchip: Your pet will arrive with an ISO standard microchip. Be sure to register it at your veterinarian’s office as soon as possible for identification and safety purposes.
  • Veterinary Check-up: Schedule a visit with your trusted veterinarian shortly after arrival to confirm their health and discuss any necessary vaccinations or treatments.

Settling In & Adjustment

  • Access to Clean Water: Ensure they have constant access to fresh, clean water to stay hydrated and comfortable in their new environment.
  • First Steps with Treats: When they relieve themselves in the designated area, reward them with treats and praise. This positive reinforcement helps establish good habits.
  • Exploration Time: Allow supervised time to explore the new home. This will help them become familiar with their surroundings and feel more at ease.
  • Feeling Safe Outside: If they seem hesitant to go outdoors, provide gentle encouragement and reassurance. Some may need time to feel secure in unfamiliar spaces.
  • Patience is Key: The first few days can be overwhelming due to new sights, sounds, and routines. Be patient and offer plenty of comfort as they gradually adjust to their new life.

By following these steps, you can create a welcoming environment that makes your new companion feel safe, secure, and loved in their new home.

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As our website is continuously visited by future dog owners it may easily happen that someone else books this dog. As soon as your reservation is confirmed, the dog is booked for you and no one else can do it as we won’t accept further reservations. The deposit ($ 800) will be deducted from the Final Price. As the deposit is non-refundable, you should make sure that your are ready, sure, confident and has enough information to buy a dog before paying a deposit. However, the deposit will be returned if you cancel the reserved dog within 48 hours after the reservation. In this case we will refund the deposit within 10 days but related payments fees will be deducted. After 48 hours sale has ended and shall remain subject only to the General Terms and Conditions.

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Export Pedigree

In case you plan to breed your dog or participate in dog shows, it is necessary to transfer your dog’s original FCI registered pedigree to a kennel club in your country. We provide you with the option to export your dog’s pedigree which you can present to your kennel club to obtain a local registration.

Basic Socialization Training - The Puppy Preschool

In this Puppy Training programme, your puppy will receive one hour of training per day with our Expert Trainer. It is the ideal program for those who wish to welcome home a puppy that knows the very basics, but wishes to teach the hardier stuff themselves. Our Team will send you weekly updates on your puppy’s progress in the form of videos. At the end of the training, your puppy will receive a certificate as proof of completing the programme.

Advanced Socialization Training - The Puppy Academy

This Training programme is extensive in nature. If you enrol your puppy in the Academy, your NewDoggy will live with the trainer for the duration of the program, being in training round-the-clock. By the end of this training, your puppy will be much better prepared to adapt to their new environment and you will have an easier time getting used to the newest member of your family. Our Team will send you updates on your puppy’s progress in the form of videos every 3 to 4 days. At the end of the training, your puppy will don a graduation cap and receive a certificate as proof of completing the programme.

Designer Fashion Grooming

Any long-coated puppy can be groomed to your preferred style. Just send us some sample photos, and our professional groomer will groom your puppy to that style just before he/she is sent to you. All our pups get baths, nail clipping, and ear cleaning. The Designer Fashion Grooming Service also includes basic grooming on departure preparation (but not limited to): bathing, hygiene trimming, nail clipping & ear cleaning.

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The following is needed to bring a puppy into Dubai:


  1. All dogs entering Dubai from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Dubai must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Dubai must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Dubai specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Dubai must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Dubai must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Dubai.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Abu Dhabi:


  1. All dogs entering Abu Dhabi from a low-risk country at least 15 weeks old, and those entering from a high-risk country must be at least 27 weeks old.
  2. Microchip – All dogs entering and residing in Abu Dhabi must be equipped with either a 9 or 15 digit microchip.
  3. Import Permit – All dogs entering Abu Dhabi must be equipped with a Special Permit from the Ministry of Climate Change and Environment. Valid for 30 days.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Abu Dhabi specific vaccinations: Canine Distemper Virus, Canine Parvo Virus, Infectious Canine Hepatitis, Leptospirosis, Rabies.
  5. Rabies Titer Test * – All dogs entering Abu Dhabi must be tested for rabies no later than 14 days before the planned travel date. ( Only from specific
  6. Parasite check - All pets travelling to Abu Dhabi must receive preventive treatments against internal and external parasites in the 14 days before travel by an authorised and competent vet.
  7. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Abu Dhabi.
  8. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.


* The United Arab Emirates classifies all countries into two rabies categories:
  • Low-risk countries: Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Island, Fiji, Finland, French Polynesia, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Maldives, Malta, Marshall Islands, Mauritius, Micronesia, Montenegro, New Caledonia, New Zealand, Palau, Portugal, San Marino, Seychelles, Singapore, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, The Netherlands, UK, and Vanuatu.
  • High-risk countries: All other countries are considered high-risk countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Hong Kong:


  1. All dogs entering Hong Kong must be at least 3 months old.
  2. Microchip – All dogs entering and residing in Hong Kong must be equipped with either a 9 or 15-digit microchip.
  3. Import Permit – All dogs entering Hong Kong must be equipped with a Special Permit from the Agriculture, Fisheries and Conservation Department. Valid for up to 6 months.
  4. Vaccinations* – Depending on the country of origin, your pet might need a rabies shot on top of all the age appropriate vaccinations. Hong Kong specific vaccinations: Canine distemper, infectious canine hepatitis, canine parvovirus and rabies.
  5. Health Check – A Health Check by a veterinarian is mandatory in order to obtain permissions to enter Hong Kong.
  6. Pet Passport – This document verifies that the puppy is fully healthy and up-to-date on their vaccinations.
  7. Captain’s Affidavit – Document to be provided by the airline personnel confirming that your dog has not left its crate or interacted with other pets at any point during the journey.


* Hong Kong classifies countries into 3 groups. Vaccinations against rabies are only required from Groups 2 & 3.
  • Group 1: Rabies-free countries (at least 6 months of residency) Australia, Fiji, Hawaii, Ireland, Japan, New Zealand, United Kingdom, Bailiwick of Jersey.
  • Group 2: Rabies-controlled (at least 4 months of residency) Austria, Bahrain, Bermuda, Canada, Cyprus, Finland, Germany, Guam, Italy, Luxembourg, Malta, Norway, Papua New Guinea, Seychelles, Solomon Islands, Spain, Switzerland, Taiwan, Vanuatu, Bahamas, Belgium, Brunei, Cayman Island, Denmark, France, Gibraltar, Iceland, Jamaica, Maldives, Mauritius, New Caledonia, Portugal, Singapore, South Africa, Sweden, The Netherlands, USA (Continental), Virgin Islands.
  • Group 3: All other countries.
** Only for puppies from high-risk countries
Travel Requirements

The following is needed to bring a puppy into Switzerland:


  1. All pets entering Switzerland must be equipped with a 15-digit microchip that is compliant with ISO 11784/11785.
  2. Dogs must be vaccinated against distemper.
  3. Rabies vaccinations are mandatory. Dogs must receive their first rabies vaccine at least 21 days before entering the country.*
  4. The state veterinarian of the origin country must equip the dog with a valid Health Certificate.
  5. Import Permit – all dogs entering from a 3rd level rabies country must carry an import permit issued at least three weeks in advance. Entry points through Basel, Geneva, Zurich.
  6. Different regulations depending on whether it is a commercial purchase or individual and where the dog is coming from.


* Specifications differ for booster shots. ** Switzerland categorises countries by level of risk of rabies in three levels.
  • Level 1: All EU Member States and Andorra, Switzerland, Faeroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Northern Ireland, Norway, San Marino, Vatican City State.
  • Level 2 (Low Risk of Rabies): Ascension Island, United Arab Emirates, Antigua and Barbuda, Argentina, Australia, Aruba, Bosnia and Herzegovina, Barbados, Bahrain, Bermuda,Bonaire, Sint Eustatius and Saba, Belarus, Canada, Chile, Curaçao, Fiji, Falkland Islands, Great Britain (including Crown dependencies), Hong Kong, Jamaica, Japan, Saint Kitts and Nevis, Cayman Islands, Saint Lucia, North Macedonia, Montserrat, Mauritius, Mexico, Malaysia, New Caledonia, New Zealand, French Polynesia, Saint Pierre and Miquelon, Russia, Singapore, Saint Helena, Sint Marteen, Trinidad and Tobago, Taiwan, United States of America, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu, Wallis and Futuna.
  • Level 3: All other countries are considered as having a high risk of rabies.
Travel Requirements
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